Find answers to common questions about our products and services.
Yes! Returns are accepted within 30 days of delivery for items that are:
Damaged or defective
Incorrect or missing
Not as described
Important: Returns for personal reasons (e.g., change of mind) require the customer to cover shipping costs. Items returned without prior approval will not be accepted. : Contact us for return at support@63harryhome.com with:
Your order number
A short description of the issue
Photos or video evidence (if applicable)
We’ll provide instructions on how and where to send the product.
Delivery times vary by region:
Europe & UK : 10–18 business days
USA: 10–20 business days
Canada, Australia & New Zealand: 12–20 business days
All orders include a tracking number, so you can follow your package every step of the way.
Yes! We ship internationally to several major regions.
We offer free shipping to:
United States
UK
All European countries
Canada
Australia
New Zealand
For other international locations, shipping availability and rates will be shown at checkout.
Don’t worry — if your package doesn’t arrive within 45 days, we’ll offer a free replacement or full refund.
Orders can be canceled within 12 hours after purchase. After that, they are already being processed.
Yes — all our products are CE & RoHS certified for quality and safety.
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